SYNRGY

Privacy Policy.

Last updated on

SYNRGY (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile apps, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and mailing address
  • Account login credentials
  • Payment information (processed securely by third-party payment providers)

1.2 Health & Fitness Data

When you connect SYNRGY to third-party apps, devices, or health aggregators (e.g., Apple Health, Garmin, Fitbit), we may collect:

  • Activity metrics (steps, distance, calories, workouts)
  • Biometric data (heart rate, HRV, sleep patterns, weight, blood pressure)
  • Nutrition and hydration logs
  • Other health-related data as authorized by you

1.3 Technical Information

  • Device type, operating system, browser type
  • IP address and location data (if enabled)
  • Usage patterns, clicks, and interactions

2. How We Collect Information

We collect information:

  • Directly from you when you sign up, fill out forms, or contact us
  • Automatically through cookies, analytics tools, and device sensors
  • Through integrations with third-party apps and devices only when you grant permission

3. How We Use Your Information

We may use your information to:

  • Provide, personalize, and improve the Services
  • Track and display your health and fitness progress
  • Offer tailored wellness recommendations
  • Communicate with you about updates, promotions, or support
  • Conduct research and analytics to enhance user experience
  • Ensure security and prevent fraudulent activity
  • Comply with legal or regulatory requirements

4. Sharing Your Information

We may share your information:

  • With your consent — for example, when you link a third-party health app
  • With service providers who assist in operating our Services (e.g., cloud hosting, analytics, payment processing)
  • With healthcare or wellness professionals you choose to share data with
  • As required by law or to protect rights, property, or safety

We do not sell your personal or health data to advertisers.

5. Third-Party Integrations

When you connect SYNRGY to other health or fitness services:

  • Data flows only with your explicit permission
  • The privacy policies of those third parties apply to their handling of your data
  • You can manage or revoke these connections at any time in your account settings

6. Data Retention

We retain your personal and health information for as long as your account is active or as needed to provide the Services. You can request deletion of your account and associated data at any time (see Section 10).

7. Data Security

We use industry-standard security measures to protect your data, including:

  • Encryption in transit (SSL/TLS) and at rest
  • Access controls and authentication safeguards
  • Regular security audits and monitoring

No system is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Request a copy of the data we hold about you
  • Object to certain types of processing
  • Withdraw consent at any time (this may affect your ability to use certain features)

To exercise your rights, contact us at info@synrgyhealth.com.

9. Cookies & Tracking Technologies

We use cookies, web beacons, and analytics tools to:

  • Understand user behavior
  • Improve performance and user experience
  • Remember preferences and settings

You can manage or disable cookies through your browser settings.

10. Children’s Privacy

Our Services are not directed toward individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

If you access the Services from outside the United States of America, your information may be transferred to and processed in a country with different privacy laws. We take steps to ensure adequate protection of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date changed. Continued use of the Services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Email: info@synrgyhealth.com